Gigged.AI’s Internal Talent Marketplace (ITM) has been implemented to streamline how you connect with internal talent for your projects and roles. As a client or hiring manager within the company, this platform is designed to help you quickly find the right employees for short-term projects or permanent roles. Here’s a guide to help you make the most of the ITM with frequently asked questions. For more detailed instructions, please refer to the "How to" guides specifically created for client users. These guides will provide step-by-step information on using various features of the platform.

1. What is Gigged.AI’s Internal Talent Marketplace?

Gigged.AI’s ITM is an AI-powered platform that connects managers and teams with internal employees for available projects, tasks, and roles. It enables you to source the right talent from within the company by matching employee skills with the needs of your projects.

2. How does the Internal Talent Marketplace benefit me as a client or manager?

Using the ITM helps you:

- Quickly fill skills gaps for projects or urgent roles by leveraging internal resources.

- Optimise team performance by bringing in skilled employees for specific needs.

- Access diverse talent pools from across the company, reducing the time and cost of external hiring.

- Enhance collaboration across departments and build a more agile workforce.

3. How do I post a project or job role on the platform?

Posting a project or role is simple:

1. Log in to the ITM platform.

2. Navigate to the "Post Opportunity" section.

3. Fill out the project details, including:

- Skills required: Specify the expertise and experience levels needed.

- Timeline: Include the expected duration or project deadlines.

- Responsibilities: Outline the tasks or goals for the project.

- Department: Mention which department or team is leading the project.

4. Submit the posting, and the AI will start matching internal talent based on the details you’ve provided.

4. How does the AI match employees to my project or role?

The AI algorithms in Gigged.AI’s platform analyse the profiles of employees, focusing on their skills, experiences, availability, and career goals. It will then match those employees to your posting, ensuring that the best-suited candidates are presented to you.

5. How do I review and select talent for my project?

After posting your opportunity, the ITM will suggest employees whose skills match your requirements. You can:

- View their profiles, which include their skills, project history, and career goals.

- Shortlist candidates for further evaluation.

- Reach out to potential candidates for discussions or interviews before making a final decision.

6. Can I filter candidates based on specific criteria?

Yes, you can apply filters to narrow down the list of matched employees. You can filter by:

- Specific skills or expertise relevant to the project.

- Experience level to find candidates with the right amount of professional background.

7. How do I manage employees once they’re working on my project?

Once you’ve selected employees for your project, you’ll manage them through the platform. The ITM allows you to:

- Track project progress and milestones.

- Communicate directly with employees through integrated messaging.

- Provide feedback at the end of the project, which will be reflected in the employees’ profiles for future opportunities.

8. What types of projects or roles are best suited for the Internal Talent Marketplace?

The ITM is versatile and can be used for a range of internal needs:

- Short-term projects**: Ideal for quickly filling skills gaps on temporary assignments.

- Cross-functional collaborations**: Access talent from different departments to bring fresh perspectives.

- Long-term roles: If you’re looking for a permanent team member, the ITM can help you find internal employees who are interested in transitioning to new roles.

9. How can I ensure my project attracts the right talent?

To attract the best candidates:

- Be clear and specific in your project or job description. List the exact skills needed, project objectives, and expected deliverables.

- Provide a detailed timeline so candidates know how long they’ll be involved and how the project fits into their workload.

- Consider the career development interests of employees—opportunities that offer growth and skill-building tend to attract more engagement.

10. What if I don’t find the right match through the platform?

If the platform doesn’t match you with the right talent immediately, you can:

- Refine your project or role details to make the requirements clearer or broader.

- Set alerts to notify you when new employees with the needed skills become available.

- Work with HR or the ITM support team to adjust your posting and expand the talent search.

11. Can I provide feedback on employees after the project is complete?

Yes, providing feedback is a critical part of the process. Once a project is completed, you can leave performance reviews that will become part of the employee’s profile. This helps employees showcase their skills for future projects and ensures the platform continues improving its matching algorithms.

12. How do I integrate the ITM into my regular talent sourcing processes?

The ITM is designed to complement your existing talent management workflows. Here’s how you can integrate it:

- Use it as your first stop for filling project roles or sourcing internal talent.

- Collaborate with HR to align ITM usage with performance reviews and employee development plans.

- Set up a regular cadence to post upcoming projects to give internal employees more visibility into future opportunities.

13. How does the ITM support company-wide talent mobility?

The ITM fosters talent mobility by making internal opportunities visible to employees across all departments. This helps ensure that talent moves fluidly within the company, filling gaps where needed and allowing employees to explore roles or projects that align with their career aspirations.

14. How can the platform help me during periods of rapid change or scaling?

During times of organisational change, such as growth or restructuring, the ITM can be a powerful tool for quickly redeploying talent where it’s needed most. Whether you need to fill critical roles or ramp up for new projects, the platform enables you to tap into your internal workforce’s full potential with speed and efficiency.

15. What’s the best way to make the most of Gigged.AI’s Internal Talent Marketplace?

To fully leverage the ITM:

- Regularly post new opportunities, even for smaller tasks, to keep the platform active and engage more employees.

- Use it as a talent pipeline to build relationships with employees who show potential for longer-term roles.

- Collaborate with other departments to co-create projects, facilitating cross-functional collaboration and innovation.